Question 1

What is the check-in and check-out time?

Accepted Answer

Check-in is from 14:00 onwards, and check-out is by 12:00. We can often accommodate early check-ins or late check-outs upon request, subject to availability.

Question 2

What is your cancellation policy?

Accepted Answer

We offer a flexible cancellation policy. Full refunds are available for cancellations made up to 30 days before arrival. Cancellations made within 30 days are subject to a 50% fee. Please contact us for specific details regarding your booking dates.

Question 3

Are there any hidden fees or taxes?

Accepted Answer

No. The price you see includes all taxes, cleaning fees, and utility charges. The only additional cost would be for optional concierge services (e.g., private chef, car rental) if you choose to book them.

Question 4

Is the swimming pool heated?

Accepted Answer

Our infinity pools are designed to be refreshing during the warm Naxian summers and are not heated by default. However, their position ensures they receive sunlight throughout the day, maintaining a pleasant temperature.

Question 5

Is the WiFi fast enough for remote work?

Accepted Answer

Absolutely. We have installed Starlink Satellite Internet in all our villas, ensuring high-speed, low-latency connectivity perfect for video calls and remote work, even in our secluded location.

Question 6

Is the villa suitable for families with children?

Accepted Answer

Yes, we are family-friendly. We can provide a baby cot, high chair, and other essentials upon request. Please note that due to the infinity pool design, young children should always be supervised.

Question 7

Do I need a car in Naxos?

Accepted Answer

During the summer, there's public transport available but we highly recommend renting a car or ATV to fully explore the island and access the villa comfortably. The property is located in a private area, a short drive from the main road.

Question 8

How far is the nearest beach?

Accepted Answer

The famous Plaka Beach is just a 8-minute drive from the estate. It offers golden sands and crystal-clear waters, along with a variety of seaside tavernas.

Question 9

How far is the villa from Naxos Airport and Port?

Accepted Answer

We are approximately 10 minutes from Naxos Airport (JNX) and 15 minutes from Naxos Port.

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